The Financial Services industry comprises
of data, rather than goods and services, which makes it one of the key drivers
to disruption in today’s business environment. With the internet revolution,
and more recently the unlimited capabilities of mobile internet, financial
technology has grown exponentially. The innovative financial leaders and
enablers who get behind new technologies and look towards the future are setting
themselves apart from the status quo.
The dynamic nature of emerging markets
creates challenges that developed countries thought of, but at the same time it
also opens up opportunities for innovation and growth. Over the years to come,
we are set to see faster changes in the access to financial services and the payments
landscape, building on the accelerating growth in electronic payments and the
advent of new and disruptive market players.
FinTech is becoming
a global force which is disrupting and changing the worldwide financial space.
It started with an apparent spelling error and became a word that is on
everyone's lips. The term financial technology can apply to any innovation in
how people transact business, from the invention of money to double-entry
bookkeeping. Since the internet revolution and the mobile revolution, financial
technology has grown explosively. Originally, FinTech referred to computer
technology applied to the back office of banks or trading firms. It is now
described as a broad variety of technological interventions into personal and
commercial finance.
What is Disruptive Innovation?
With the
emergence of FinTech, the buzz these days is that FinTech is
"disruptive".
“Disruptive
innovation is a term in the field of business administration which
refers to an innovation that creates a new market and value network and
eventually disrupts an existing market and value network, displacing
established market leading firms, products, and alliances”
The innovation or
disruption brought by FinTech is looking to take market shares away from
Financial Institutions (FIs) and provide more options to consumers and
commercial customers that are either less expensive, faster, more convenient,
more efficient, outside traditional banking channels, a more personalized
experience, or may be even all of these.
FinTech vs Financial Institutions/Ongoing
Businesses
Another way to
consider FinTech as "disruptive" is to look not only at the new
entrants but also at existing Financial Institutions and Ongoing Businesses.
There is no doubt
about the great benefits that FinTech can bring to businesses and people. An
underlying theme on the tables of global CEOs and senior business executives;
however, is that such acceleration of innovation and the speed of disruption
are hard to understand and to anticipate. This is so even for the best connected
and most well informed companies. Indeed, across all markets, there is clear
evidence that the technologies that underpin this new revolution are having a
major impact on businesses, but none of the industries in the market have been
experiencing as much disruption as banks and financial institutions.
Today, we see
that banks have started moving past the "testing stage" and have
started to collaborate with FinTechs. This collaboration by banks is either
done directly or through investments, to assess new technologies without fully
committing to FinTechs.
Disruption vs Competition
In the last year
or two, we have noted that a pivot towards partnership, rather than
competition, has begun to flourish between FinTech startups and FIs. This shift
suggests that most FinTech startups are actually enterprise software companies
that provide new, innovative ways to do banking in the digital age.
Be it businesses
or FIs, all have recognised that many of their clients and product systems are
decades old and are in deep need of refreshing. To do this, they are exploring
investments in FinTech and in the process, redeveloping themselves from the
outside. FinTech is the segment at the intersection of the financial services
and technology sectors where technology-focused startups and new market
entrants innovate the products and services currently provided by the
traditional and once untouchable financial services industry.
As we can see,
FinTech will change the usual methods of traditional banking and ways of doing
business. Regulators will have to consider new tools to facilitate the delivery
of risk and compliance functions to make informed decisions based on real-time
information.

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